Privacy Policy
Thank you for visiting One Plus Painting and Powerwash (“we,” “us,” “our”). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, why we collect it, how we use it, and your choices regarding that information.
1. Information We Collect
a. Information you give us
Contact details you voluntarily provide (name, phone number, email, mailing address) when you request a quote, schedule service, fill out a contact form, sign up for communications, or otherwise interact with our site or staff.
Job details you provide (property address, service preferences, photos, measurements, notes about the job).
b. Information we collect automatically
Usage data such as IP address, browser type, pages visited, referral/exit pages, and device information through standard website analytics tools.
Cookies and similar technologies used to improve site experience (see Cookies section below).
c. Information from third parties
If you request it, we may receive information from third-party services (for example, scheduling platforms, referral partners, or public business listings). We will only use that information as permitted by law.
2. How We Use Your Information
We use personal information to:
Respond to inquiries and provide estimates and services.
Schedule, perform, and follow up on jobs.
Communicate about appointments, invoices, receipts, and service changes.
Improve our website, services, and customer experience.
Send promotional emails or offers if you opt in; you can unsubscribe at any time.
Comply with legal obligations and protect our legal rights.
We do not sell your personal information to third parties.
3. Cookies & Tracking Technologies
We and our service providers use cookies, web beacons, and similar technologies to operate and improve the website, analyze usage, remember choices, and for marketing. Most browsers let you refuse cookies or delete stored cookies — note that disabling cookies may affect site functionality.
4. Sharing & Disclosing Information
We may share personal information:
With service providers and contractors who perform services on our behalf (e.g., scheduling, payment processing, analytics), only as needed.
When required by law or to respond to lawful requests from public authorities.
To protect our rights, property, safety, or the safety of others.
In connection with a sale, merger, or restructuring of our business (we will notify affected users where required).
5. Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no internet transmission or storage method is 100% secure. We cannot guarantee absolute security.
6. Your Rights & Choices
Access & correction: Contact us to review, update, or correct your personal information.
Marketing opt-out: You can opt out of promotional communications by following the unsubscribe link in emails or contacting us directly.
Cookies: You may change your browser settings to block or delete cookies.
If you are a resident of a jurisdiction with specific privacy rights (for example, the European Union or California), you may have additional rights. Contact us for details.
7. Children’s Privacy
Our services and website are not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected such information, contact us and we will delete it.
8. Third-Party Links & Services
Our website may contain links to third-party sites and use third-party services (payment processors, analytics, advertising). This policy does not apply to third parties; their privacy practices are governed by their own policies.
9. Retention
We keep personal information only as long as necessary for the purposes described (e.g., to provide services, comply with legal obligations, resolve disputes).
10. International Transfers
If we transfer personal data across borders, we will take steps to protect it in accordance with applicable law.
11. Changes to This Policy
We may update this Privacy Policy. We’ll post a revised version on our site with a new effective date. Significant changes will be highlighted.
12. Contact Us
If you have questions, concerns, or requests about your information, please contact:
One Plus Painting and Powerwash
Call: (919) 520-7719
Effective date: August 26, 2025